About Jennifer Cook

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So far Jennifer Cook has created 8 blog entries.

Open and Offering Care During COVID-19

Kamloops Skin Solution is open and welcomes existing and new patients.

While many things have changed in response to COVID-19, our commitment to your safety and care is unwavering.

As a physician directed accredited surgical facility, infection control has always been a top priority. We are following guidelines of the British Columbia Centre for Disease Control and have modified our policies, procedures and patient experience to ensure the health and safety of everyone in our clinic.

BEFORE YOU ARRIVE. Your experience in our clinic begins before you arrive! To reduce social contact in our reception area, we now have a virtual waiting room where you will find the new patient forms to be completed before your appointment.

Maintaining Physical Distancing – On Time and One at a Time Please

We have created time and space distancing between patients. Please come exactly at your scheduled time and wait at door until we have indicated for you to come in. We cannot accommodate late or early arrivals.

Please come to your appointment alone – we cannot accommodate friends and family unless you need specific support. Cosmetic patients, please come without makeup.

Please know that all treatment rooms are cleaned and sanitized after every appointment and all surfaces in our common areas and staff areas are sanitized regularly.

WHEN YOU ARRIVE. Our team will be wearing Personal Protective Equipment (PPE) as directed by Provincial Authorities. We request your cooperation with the following protocols;

We will conduct a verbal wellness screening prior to you entering the clinic. This will include questions related to;

  • Symptoms such as fever, cough, sore throat.
  • Potential contact with COVID-19 or someone with above symptoms
  • Travel outside Canada or region

When you enter the clinic, please wear a mask, sanitize hands and sign any required consent forms. You will then be taken directly to a private treatment room.

DURING YOUR APPOINTMENT. When your appointment begins, we will once again conduct a verbal wellness screening and review with you any new or updated information from your completed Patient Consultation Forms. Our team will continue to wear PPE throughout your appointment.

Communication and cooperation are crucial at this time – if you have any questions or concerns, please call our office or email prior to your appointment.

Open and Offering Care During COVID-192020-06-11T16:28:20-07:00

Clinic COVID-19 Containment Update

In our ongoing commitment to your health and safety, Dr. Leia-Stephen is closely monitoring the Coronavirus (COVID-19) situation and following the guidance from the Ministry of Health and BC Centre for Disease Control.

To ensure our clinic is a safe place we have implemented additional precautions to protect our patients, our team and community. We are open with additional measures to ensure social distancing.

Together with our usual practices which include sanitization of all spaces, and frequent hand washing, we have implemented the following protocols:

  • Patients with cough, flu-like symptoms, fever, recent travel outside of Canada, or possible contact with COVID-19 are required to defer their appointment for at least 14 days. Everyone’s cooperation is appreciated and we are happy to assist with rescheduling even if last minute.
  • At our reception desk is a hand sanitizer. Each patient is asked to sanitize their hands upon arrival.
  • Clinic surfaces will be disinfected before and after every patient visit.
  • Patients are scheduled at intervals to promote social distancing. You will quickly be taken to private clinic rooms.

Internal protocols have also been established:

  • Any team member experiencing flu- like symptoms, cough, or fever are required to stay at home.
  • Any team member who has traveled outside of Canada will be required to self-isolate for 14 days.

The recommendations of the Ministry of Health are closely monitored and we will communicate regularly with our patients, as the situation evolves.

Please contact us if you have any questions or concerns.

The following sites will have regular updates regarding COVID-19 pandemic.

BC Centre for Disease Control

Public Health Agency of Canada

World Health Organization

Clinic COVID-19 Containment Update2020-04-20T17:18:55-07:00

Now is the ideal time to treat sun damaged skin

Summer is only 98 days away!

Our client Nevada has completed 2 Fraxel treatments on her face, neck and chest to treat pigmentation, fine lines and textural changes from years of unprotected sun exposure. She blogs about her experience and incredible transformation.

“I was intrigued with Fraxel after seeing the results a friend achieved with it.

I had a few prominent pigmented areas on my face that made me feel self conscious and “old” so I began to seriously consider this as a treatment option.

I was always searching for a magic skin cream or foundation that would hide the sun damage to my skin however I hate wearing foundation and they all tended to make the pigment look worse and were expensive.

I then had a couple questionable spots removed from my upper chest that could have changed into skin cancer had they been left.

That was the moment I decided to have my first Fraxel treatment.

I found the treatment itself to be very comfortable. At most, I experienced some slight tingling during the treatment.

The first three days post treatment were very tolerable. Day one feels like a sunburn. Day two I experienced some mild swelling. Day three my skin became golden as the pigment seemed to come to the surface and start to slough off.

All in all, by day five I felt totally ready to face the world.”

Before TreatmentAfter Treatment

The difference is clearly visible after two treatments. We recommend a series of three.

I highly recommend Fraxel to anyone who has sun damage and resulting pigmentation. It has also helped my overall tone, pore size and fine lines. It’s been a game changer.

I love my skin and I’m taking better care as a result when I’m exposed to the sun.

Now is the ideal time to treat sun damaged skin2020-04-20T16:41:54-07:00

Introducing Secret RF

A Novel Fractional Radiofrequency (RF) Microneedling System

The Secret RF is the latest technology in “Collagen Induction Therapies” (CIT). This device is designed to stimulate and remodel collagen and address the common signs of aging.

It’s a combination of microneedling with fractional radiofrequency. This non-invasive, high-tech computerized device created micro punctures in the skin, then delivers precisely controlled heat (energy) into the deeper layers, stimulating collagen growth and remodelling, ultimately firming the skin. The SYNERGISTIC effect of using two treatments simultaneously created a more dramatic response. It will improve mild wrinkles, reduce stretch marks, diminish scars and improve skin tone and texture on both the face and body.

Treatments are usually completed in less than 2 hours; 1 hour dedicated to application of a topical anesthetic and approximately 30 minutes for the therapeutic process. Patients report minimal discomfort during treatment and limited downtime, averaging 1-2 days.

These radiofrequency microneedling treatments are especially effective for treatment of lines around the mouth and eyes (crows feet), sun damage and post acne scarring / pigmentation.

Kamloops Skin Solutions offers the latest in safe and effective therapeutic applications to achieve your health and aesthetic goals. Under the direction of Dr. Maureen Leia-Stephen, it now also offers Secret RF radiofrequency microneedling.

According to Dr. Leia-Stephen, this unique equipment maximizes both service and results for her patients. “We see an increasing number of patients looking for ways to revitalize what aging and sun exposure has done to their skin. While their conditions are common, each patient is unique. Because this new microneedling equipment is so versatile and so precise, we can customize our dermal revitalization treatments to our patient’s unique concerns, events in their lives, time of year and budget.”

Secret RF Microneedling System – NEW at Kamloops Skin Solutions!

Introducing Secret RF2020-04-20T16:45:00-07:00

Listen Up Lips!

Your mouth deserves more than a swipe of lip balm as the weather changes.

At Kamloops Skin Solutions, the lower face and mouth are a common focus of rejuvenation inquiries. Its one of the first places that people notice the signs of aging. The marionette lines (from corner of mouth to jaw) and the nasolabial folds (from nose to corner of mouth) are often the main identifiable changes.

These changes are due to a combination of factors; general loss of volume and lengthening of the upper lip with decrease in thickness. The lips themselves become smaller and thinner. This loss of volume in the lip area can further accentuate the vertical lines from around the mouth (smokers lines). And as the chin recedes with age, it can make the lower lip slip back and look smaller.

Ultimately, the goal of any rejuvenation therapy is to have balance and harmony of the lips and face.

To correct and improve this area, a combination of therapies is often needed. These may include;


Tiny amounts of Botox can reduce the lines above the upper lip, lift the corners of the mouth, evert the upper lip and correct a smile where too much gum tissue shows above the top teeth, known as a ‘gummy smile’.


To create balance, often volumization and lift of the lateral face is needed to support the midface (similar to what you achieve when you pull your cheeks toward your ears). Dermal fillers can be used to elevate and soften nasolabial folds and add volume to the lips themselves.

Injecting a bead of filler along the entire outside of the lip (like a lip liner) defines the lip and stretches out the lines. Then a little volume would be added to the body of the lip itself. Sometime this process is staged. Deeper upper lip lines can be individually lifted or filled as can the corners of the mouth.


Fine lines above the upper lip are also reduced with collagen induction and skin tightening therapies such as laser resurfacing, radiofrequency and microneedling. Kamloops Skin Solutions will soon be offering a new technology which is a combination of radiofrequency and microneedling.


Retinol should be a weekly staple of your anti-aging regime as it improves the growth cycle of the skin and stimulates collagen production.

Listen Up Lips!2020-04-20T16:46:21-07:00

Dr. Leia-Stephen Receives UBC Award

The UBC Faculty of Medicine Department of Surgery has recognized Dr. Leia-Stephen for her excellence in teaching new surgeons. This annual award focuses on a UBC clinical faculty member for outstanding teaching contributions to the MD Undergraduate Program as regarded by medical students.

Dr. Leia-Stephen Receives UBC Award2018-09-28T16:37:57-07:00
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